Hartford Care Residents at Boulters Lock celebrate Dignity Action Day

BoultersDignityActionDay1The residents at Boulters Lock residential care home in Maidenhead thoroughly enjoyed taking part in a range of activities to celebrate Dignity Action Day on 29th January.

Dignity Action Day is led by the National Dignity Council to highlight the importance of dignity and respect and to put dignity at the heart of UK care services. The National Dignity Council summarises the objective as follows:

“It is not necessarily a day for the ‘grand gesture’ but more about taking the time to do something, however small to remind society that dignity in care is everybody’s business.”

Residents and staff at Boulters Lock enjoyed a lively session looking at and describing what Dignity means to them as individuals. They created a ‘Digni-tree’ with each of the leaves on the tree representing an individual’s thoughts on what dignity means to them. The tree now takes pride of place in the entrance hallway of the home to remind staff, residents and visitors to the home of the importance of dignity.

Home Manager, Paul Morris said “Dignity has different meanings to different people, treating all our residents as individuals is paramount and each resident telling us what Dignity means to them ensures that we care for them in the way they want. What really became apparent during our conversations today is that is often the seemingly less important things that can really make a difference, such as stopping for a chat or asking an opinion about a newspaper article, rather than hurrying on past. Dignity is all about the basics of providing great care – being kind, respectful and caring.”

Examples of what two Boulters Lock residents said that dignity meant to them were:

Jane – “Knocking on the door before entering means everything to me.”

Gwen – “It’s really nice to see everyone looking after our every need.”

The care team at Boulters Lock ensure that all their residents are respected and play an active role in their care. The team follow the 10 point Dignity Challenge (National Dignity Council):

  1. Have a zero tolerance of all forms of abuse
  2. Support people with the same respect you would want for yourself or a member of your family
  3. Treat each person as an individual by offering a personalised service
  4. Enable people to maintain the maximum possible level of independence, choice and control
  5. Listen and support people to express their needs and wants
  6. Respect people’s right to privacy
  7. Ensure people feel able to complain without fear of retribution
  8. Engage with family members and carers as care partners
  9. Assist people to maintain confidence and positive self-esteem
  10. Act to alleviate people’s loneliness and isolation

Boulters Lock is part of the Hartford Care family of homes. For more information please telephone 01628 634985 or visit www.hartfordcare.co.uk.















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