Glen Care Secure Services Achieve Full CQC Compliance

The London Autistic Spectrum Condition Centre in Anerley, part of specialist care provider Glen Care, has been praised by the Care Quality Commission (CQC) for the quality of its care.

The positive report mans that all of Glen Care’s secure services are now fully compliant with the CQC standards.

Following a recent inspection the service was found to be fulfilling all the required standards including:-

  • Respecting and involving people who use services
  • Care and welfare of people who use services
  • Staffing
  • Supporting workers
  • Records

The report noted that ‘people told us about how staff worked with them to promote their independence’ and ‘people were provided with structured activities to develop their skills including cooking and laundry and people were kept informed and were involved in how their care was planned and delivered.’

It also commented that ‘the provider had recruited an appropriate staff team including relevant healthcare professionals, and we found staff training had been implemented and staff were appropriately supported.’

The report also said that ‘care and treatment was planned and delivered in a way that was intended to ensure people’s safety and welfare,’

The staff were praised for treating ‘people in a respectful and considerate manner’ and for being ‘very supportive in involving them (patients) and helping them to improve their skills and promote their independence.’

Gordon Phillips, chairman of Glen Care, said:  “We are obviously very pleased with this positive CQC report which is testament to the hard work of the whole team.

“It also means that all of Glen Care’s secure services are fully compliant with the regulator’s robust standards.  However, we will continue to strive to further improve the quality of the care across all the sites to ensure the most positive patient outcomes.”