Askham Village Community is a group of specialist homes which provide professional nursing care to young adults and the elderly.
Growing organically over the last 30 years, means internal processes have evolved to keep pace with regulatory requirements and the needs of a growing organisation.
Paper-based reporting and recording systems were the norm for rotas, timesheets, annual leave and absence as well as training status and other personnel information.
Alpaka software adoption proceeded in four stages, paced to match the staff expectations and available time.
1. Software Champions: An introduction to Staff data & Rotas
2. Management Team: Parallel working with old process and Alpaka
3. Employees: Presence app for clocking in and out with paper timesheets for comparison
4. No more paper, the full digital experience.
Askham’s ‘challenge’ is a common scenario in the care sector, mainly where businesses have grown and processes have remained manual and paper-based. It might seem a daunting task, but with the right technology, a digital transformation is possible and profitable.
The full case study is available to read on https://alpaka.io/case-studies/care
Call Alpaka on 0203 286 6109 or email firstname.lastname@example.org