A Mobile Benefit: Care UK Launches Online Portal To Give Care Workers Easy Access To Employee Reward Scheme

Karen McCormick, group human resources director, Care UKA new employee benefits portal is helping care workers at independent health and social care provider Care UK to save money and easily find useful information about discounts and services by using their own smartphones, tablets and computers.

Accessible by more than 20,000 employees, the portal is particularly useful to the thousands of colleagues whose jobs mean that they do not need regular access to a Care UK computer or its intranet.

The nature of many jobs at Care UK means finding the information which is usually easily available on a company intranet can sometimes be time consuming. In response to this, its human resources team launched the reward portal to assist the workers who are rarely in a traditional office environment, while ensuring all colleagues have convenient access to the wide range of discounts and services which are a part of their benefits package.

The features of Care UK Reward include access to carefully selected corporate discount partners, the organisation’s pension schemes providers, personal insurance services and advice about what help is available to people returning to work after time at home with their children.

As well as the new portal to give access to an exciting range of benefits, new recruits to Care UK’s homecare teams are now able to benefit from six full days of free, classroom-based induction training which, in addition to equipping trainees with the skills to deliver great care, also gives them accredited qualifications in food hygiene and first aid.

Care UK predicts it will need to recruit more than 1,000 carers during the next two years as the organisation continues to expand its healthcare, homecare, mental health and residential care services. This includes the opening of 14 new, state-of-the-art care homes across the country – which has attracted investment estimated to be in the region of £110 million.

Care UK group human resources director Karen McCormick said: “Care UK is unique in the health and social care sector. Not only is it one of the largest independent organisations – and still growing – it is also one of the most diverse in terms of the services it provides and the people it employs.

“An engaged workforce is crucial to the success of Care UK and we are constantly evaluating the channels we use to communicate with employees. This can be challenging due to the fact that many colleagues are not online while at work, but we have a responsibility to ensure that the people delivering care – and our many remote workers – have convenient access to the same resources as their colleagues who are usually office-based.

“The flexibility of the reward portal is what makes it truly useful in everyday life. For example, a colleague out shopping can now compare prices with our corporate discount partners to find the best deal before they pay for goods and services.”

 

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