The home picked up one of the carehome.co.uk Top 20 Care Home Awards for 2017, which is based on more than 55,000 reviews and recommendations received from residents and their friends and family.
The Squirrels currently has a score of 9.9 out of 10 on the website, and carries a ‘Good’ overall rating following its latest Care Quality Commission inspection.
Feedback from one relative on the site stated: “What is most outstanding is the professionalism of the staff and a very friendly and caring way services are given and also in coping with certain situations. Overall, I’d highly recommend it to others.”
A volunteer from The Squirrels said: “I’ve joined The Squirrels as a volunteer in August 2014. Since then I have learned a lot, met fantastic staff and residents. The Home has an absolutely lovely atmosphere. Everybody is so friendly and helpful. I really enjoy my time at The Squirrels. There is always so much fun and laughter. Anybody who is coming to the home must feel this friendly, warm and homely vibe.”
Beverley Brown, Manager at The Squirrels Care Centre, said: “We are delighted to have been named one of the top 20 care homes in the East of England. The staff and volunteers work exceptionally hard to make sure the residents are safe and well cared for.
“Receiving this award is an incredible honour, and one we will not take for granted. We would like to be one of the top care homes in the East of Engla