Technology will improve the way your staff carry out tasks by either speed up existing processes or allowing new, more flexible and accurate ways of carrying out a job or process which will in turn allows management and staff more time to care.
You wouldn’t expect to check out of a hotel with an invoice and extras raised in Word or Excel so why do many operators still use this method when invoicing?
How many industries with shift workers rely on manual payroll processing outside the care sector?
Repeatable systems should harness the power of technology to cut back the massive waste of man hours spent processing and checking manual tasks.
In order to work out the best technology for your needs, you should assess your current systems against your requirements. Think about what inefficiencies exist in your homes and how you could:
1. Capture relevant information, such as resident/staff details, in the most simple, time-efficient way.
2. Manage your documents to ensure that information is dealt with logically.
3. Avoid duplication at all costs; completing handwritten timesheets which then need to be manually inputted into payroll is a massive, unnecessary waste of time & manpower.
4. Address technological obstacles. The perception that your staffs are not IT literate is out of date; most people own a smart phone so yes they are!
Martin Jones MDF
Fusion Care Solutions Ltd
01133 979 555